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Privacy Policy
1. INTRODUCTION
PT Exotic FL LLC ("we", "our", "the company") is committed to protecting the privacy and security
of our customers. This Privacy Policy explains how we collect, store, use, and
safeguard personal data.
2. INFORMATION WE COLLECT
We collect the following information when customers place orders or create accounts:- Full name
- Billing and shipping addresses
- Email address
- Phone number
- Payment confirmation details (never full card numbers)
- Order history
- Customer communication data
3. HOW INFORMATION IS USED
We use customer data for:- Order processing and delivery
- Customer service communication
- Shipping coordination (FedEx)
- Fraud prevention
- Legal compliance (state/federal laws)
- Account managementWe NEVER sell customer data to third parties.
4. DATA STORAGE & SECURITY
Customer data is stored securely through:- Encrypted e‑commerce platform
- Encrypted payment processors
- Restricted administrative access
- Secure server architectureWe do NOT store:
- Full credit card numbers
- CVV codes
- Bank passwords
5. CUSTOMER ACCOUNTS
Customers may create accounts to:- Track orders
- Manage addresses
- Access purchase history
- Save payment preferences (storage done by payment processor only)Customers may request account deletion at any time.
6. COOKIES & TRACKING TECHNOLOGIES
Our website uses cookies for:- Login sessions
- Shopping cart functionality
- Checkout processing
- Analytics to improve website performanceCookies do NOT collect sensitive financial information.
7. DATA SHARING
We only share customer data with:- FedEx (shipping labels)
- Payment processors (Stripe/PayPal/etc.)
- Legal authorities (if required by law)
No other data-sharing occurs.
8. CUSTOMER RIGHTS
Customers may:- Request a copy of their stored data
- Request corrections
- Request deletion (unless restricted by law)
- Opt out of marketing emails
9. CHILDREN'S PRIVACY
We do not knowingly collect data from persons under 18.
Website and sales are intended for adults only.
10. INTERNATIONAL CUSTOMERS
Our services are intended for U.S. customers only.
Imported animals are processed legally through Florida, but customer data
remains stored in the U.S.
11. POLICY UPDATES
We may update this Privacy Policy at any time.
Changes will be posted on this page with the updated date.
12. CONTACT
For questions regarding data privacy, customers may contact:Email: shop@ptexotic.com
Phone: +1 (786) 646 8911